A recent survey1 found that fifty-one percent of VARs had difficulty showing the value of a Managed Service to potential customers. Furthermore, over 40% believed that implementing a Managed Service was too difficult and too time-consuming.
Building Blocks™ is all about making Managed Services easy, practical and fast. We don’t believe implementing and selling Managed Services should involve lengthy and time-consuming training,or complex business models and complex software to implement. . We think there’s a better way.
We do believe it can be easy. With Building Blocks™ you are able to get going today. Building Blocks™ provides a way for you to market services that your customers can:
- Easily understand
- Easily grasp the benefits of
- Easily buy
Download the White Paper to get started!
1 Survey published in Business Solutions Magazine, October 2009
Break / Fix support has long been the IT Industry standard for providing small businesses with outsourced maintenance for their computer systems.
IT Consultants continue to cling to the hourly support model, thinking if they can just get enough clients, the revenue will be there. And small business customers stick with the model because they think it’s cheaper than a monthly Managed Service fee.
This white paper discusses why Break/Fix is broken, why flat-fee Managed Services is a far more efficient and cost-effective solution for an IT Support Provider to offer, and how to easily transition reluctant clients over to a Managed Service Plan.
Brad Kendall's e-book for participants in our "How Specialization Can Help Your IT Business Grow" seminar.
In this paper, Chris Martin discusses some strategies for running a break/fix business profitably.
The paper outlines some of the strategies you can use to help move your break/fix customers to a managed service model and how to help manage your customers who want to stay on a break/fix model.
Chris outlines concepts such as the "Now" fee and playing hardball with customers who may be trying to squeeze more time out of you than they're paying for. He also introduces a number of tools and tricks that can help your break/fix business turn a consistent profit.
The threat of spam, viruses and malware is here to stay. Companies that aren’t protected against these threats run a serious gauntlet of issues, not least of which being the danger of an uncaught virus wreaking havoc on a network.
Additionally, if a company's email system is compromised and used to send outbound spam or viruses, the organization can find itself “blacklisted” and unable to send legitimate email to partners, suppliers and clients.
This white paper by Richard Tubb discusses the critical importance of maintaining a healthy email system for your business and some of the threats you need to be aware of to keep your company's email services running smoothly.
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In this paper, Robert Peretson takes you through the steps you need to follow to help your Managed Service business grow.
Even if you have no experience in marketing or advertising, this paper will help give you a gentle shove in the right direction to expand your customer base.
The Daily Server Health Check delivers more value and raises the price of the service delivered.
You’re able to build your recurring revenue stream – yet still market an attractive, easily understood service to customers.
A step-by-step guide to a pain-free transition by Chris Martin, GFI MAX.
Moving to Managed Services can be a wise decision for IT support companies that operate in a break/fix, pre-paid or ‘bank of hours’ model. With careful planning and a step-by-step approach, Managed Services provide a stable revenue and opportunity for growth. This white paper explains the process, benefits and pitfalls of such a move.
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