business growth graphIt’s tough growing an IT support company or a Managed Service Provider business. 

The field is hugely competitive. Often these businesses are started and run by people from a technical background and new to the world of marketing and sales.

One of the biggest challenges they face is finding and winning new customers.

We’ve got some excellent ideas for business development. Take a look at some of the blog posts, documents and webinars in this section of the site to find information on:

  • On promoting and securing new business clients
  • On selling additional services to existing customers
  • To strengthen customer’s relationships and move towards contracted support

Documents

e-book Brad Kendall's e-book for participants in our "How Specialization Can Help Your IT Business Grow" seminar.

In this paper, Robert Peretson takes you through the steps you need to follow to help your Managed Service business grow.

Even if you have no experience in marketing or advertising, this paper will help give you a gentle shove in the right direction to expand your customer base. 

Videos

Watch the full video

In this video, we show you how to find and justify sales opportunities using information from monitoring and reports. GFI MAX RemoteManagement can greatly increase your sales opportunities and help you demonstrate the need for upgrade or replacements to your customers.

Growth|Profit

Webinar recordings

May 29, 2013

Maintaining multiple systems that manage crucial pieces of your business can be draining on your bottom line and resources.

April 27, 2013

In this webinar we talk to two Managed Service Providers who have been offering Managed Mobile Device (MMD) services successfully.

The discussion is lead by GFI's Chris Martin, marking his return to our popular webinar series.

Chris' guests include:

April 2, 2013

Are you marketing your business to the best of your ability?

Do you really think so?

Because, in this webinar, marketing consultant Herman Pool will share some of the 5 secret roadblocks that most marketers are facing without even knowing it.

Herman Pool is the President and founder of Vertical Axion, an MSP Marketing Company based in Texas.

March 1, 2013

Looking to add services to your MSP? Listen to this webinar where we talk to Kyle Heath, owner of CSCM IT Solutions about how he added hardware to his MSP offerings and increased business dramatically.
 
Kyle shares what to do (and what not to do) if you want to add Hardware as a Service to your Managed Service offerings.

Blog entries

client billingDuring my work with IT Solution Providers and Managed Service Providers (MSP’s), one of the biggest challenges I often see is the inability to bill clients for completed work in a timely fashion.

Admittedly, I don’t that issue for too long within the same company, because those IT companies who fail to bill in an effective manner usually go out of business in short order.

It seems a no-brainer, right?

Growth|Profit

pen writing on paperOnce you have built up a solid client base for your IT business, it is easy to get bogged down in day-to-day duties and complacent about ongoing income.

It is essential not to lose sight of your MSP sales and marketing strategy to ensure continual growth of your business and a stream of new clients.

Growth|Profit