IT Operations Manual Templates

Submitted by Scott Calonico on Wed, 10/26/2011 - 11:35

it operations manual templateOver the past few weeks we've written up a few posts about creating an IT Operations Manual for your business.

Sometimes it's easier to create something when you have an example, so we've scoured the web for some IT operations manual templates that you can use to help get started.

Newsletter Templates

Submitted by Scott Calonico on Mon, 09/26/2011 - 14:20

MSP newslettersOne of the best ways that you can keep your customers informed about what's going on with your MSP or IT support provider is by sending out a newsletter.

These can be as simple or as complex as you want them to be. Back in the dark days of the Internet (around 1999), I would simply write up anything interesting that was going on with my company and stick it into a text email.

Creating Postcards to help Market Your MSP

Submitted by Scott Calonico on Wed, 09/14/2011 - 10:00

MSP marketing postcardsWe're living in the 21st century now, practically the future, right? We deal in gigabit networks and cloud technology. Who in their right mind is going to rely on an outdated technology like old fashioned snail mail?

Plenty of businesses, it turns out.

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