MSP Business Management is a collection of ‘real-world’ tips and resources to help busy IT support companies and Managed Service Providers grow their businesses profitably.

This website is brought to you by the GFI MAX team because we want to simplify the business of managed services and IT support.

We think some folks have a vested interest in making this more complicated than necessary. Like the ‘Managed Services or die’ angle peddled by those selling software you can only afford by converting all customers onto managed services contracts, or programs marketed by consultants or ‘universities’ with managed services ‘expertise’ to sell.

We call these types complicators. They create hype because it’s good for them, not you.

Simplifiers boil things down to the essence, isolate things that provide true value and concentrate on delivering those. We’re simplifiers!

We’ve created this space to share ideas collected from our customers and colleagues who have set-up, run and managed sales and marketing programs for their own IT support and managed service companies. We hope their experiences help you avoid some of the common pitfalls that come with growing a business.

GFI MAX helps over 4200 IT companies and MSPs deliver superior support services to their customers using GFI MAX Remote Monitoring, Management and Security solutions.

Feel free to drop us a line using the contact form with any feedback or contributions.